Mt4 Privacy Policy — User Information Protection
This Privacy Policy explains how the mt4 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your data transparently and responsibly.
Last updated: 2026
Information We Collect
When you use the mt4 platform, we collect the following categories of information:
- Account information: Full name, date of birth, email address, phone number, and identity verification details provided during registration.
- Payment information: Details of deposit and withdrawal transactions in MYR, including the payment methods used. We do not store full card details — only the data required to process transactions.
- Device and browser information: Device type, operating system, IP address, browser type, and other technical information collected automatically when you access the platform.
- Usage data: Records of in-platform activity such as bets placed, games played, login times, and pages visited.
- Cookies: Session data and user preferences stored on your device to enhance your browsing experience.
All information is collected solely for the purposes stated in this policy and will not be used for any other purpose without your consent.
How We Use Your Information
Mt4 uses the information collected for the following purposes:
- Creating and managing user accounts and verifying identity.
- Processing deposits and withdrawals in MYR securely and accurately.
- Providing customer support and responding to enquiries.
- Detecting and preventing fraud, misuse, and suspicious activity.
- Sending important notifications related to your account, security, or policy changes.
- Improving and optimising platform performance based on usage patterns.
- Complying with applicable legal and regulatory requirements.
Mt4 will not use your data to send marketing communications without your explicit consent, and you may withdraw that consent at any time.
Cookies & Activity Tracking
The mt4 platform uses cookies to enhance your experience. Cookies are small data files stored on your device when you visit our platform. We use two types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: Stored on your device for a set period to remember your preferences and settings.
You can manage and delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality. mt4 does not use third-party cookies for advertising purposes.
Data Storage & Security
Mt4 applies appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
- Data encryption in transit using industry-standard security protocols.
- Strict internal access controls — only authorised personnel may access users' personal information.
- Continuous system monitoring to detect suspicious access attempts.
- Data storage on servers protected by physical and digital security measures.
Your account data is retained for as long as your account remains active. Following account closure, data required for legal compliance purposes will be kept for a specified period before being securely deleted.
Information Sharing with Third Parties
Mt4 does not sell or rent users' personal data to any third party. However, we may share necessary information with:
- Payment service providers that process MYR transactions on our behalf.
- Competent authorities when required by law or court order.
- Technical service providers that support platform operations, bound by strict confidentiality agreements.
Your Rights as a User
As an mt4 platform user, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If your information is inaccurate or out of date, you have the right to request a correction. Log in to your account or contact support to update your details.
You may request the deletion of your personal data, subject to legal retention requirements. We will process your request within a reasonable timeframe.
To exercise any of the above rights, please contact the mt4 support team at [email protected]. We will respond to your request within the stipulated timeframe.
Policy Changes & How to Contact Us
Mt4 reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or in-platform notifications. The "last updated" date at the top of this page will reflect the latest version of the policy.
Your continued use of the mt4 platform after any policy changes take effect will be considered acceptance of the updated privacy terms. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding your data privacy, please reach us through:
- Email: [email protected]
- Page FAQ for immediate assistance
You may also refer to Terms & Conditions us for more information on mt4 platform usage guidelines.
Have More Questions?
Contact our support team or check the FAQ section for quick answers about privacy and account security at mt4.
FAQ Account Login